Candles
care
Frequently Asked Questions
7 Ways to Care for Your Candle
Keep your fuse short
Before relighting your candle, trim the wick. As a wick burns, a small amount of black residue forms at the top. An untrimmed wick creates a hotter, larger, and smokier flame, which will make your candle burn faster.
Trimming a wooden wick or regular wick is easy. There's even a special tool for it: a wick trimmer (yes, they really exist). They're ideal for keeping your fingers out of the candle and make it easy to trim the wick while catching the ash. Or you can simply use your fingers to "pinch" the wick—always keep it at a length of 5 to 7 mm.
What about wooden fuses
Our wooden wicks create a warm atmosphere with their soft crackling sound and unique flickering flame. The wick doesn't crackle too loudly, so it's not distracting.
Our wooden wicks are made from natural, untreated wood. Because no two trees are the same, every wooden wick is also unique. Therefore, the flame may look different with each burn. This can be caused by small knots (knots or thickenings in the wood that develop where a branch once connected to the tree) in the wick or an unusual wood grain.
These imperfections are not always visible on the wick itself.
If you've never used wooden wicks before, you'll notice they light differently than traditional cotton wicks. So, here are some essential tips to ensure your candle continues to burn long and evenly with minimal interruptions.
Make your first burn count
The first time you burn your candle is the most important moment to determine how well the wick will perform over the life of the candle.
Candle wax has a memory (sometimes even better than mine). If you don't create a full melt pool (meaning the entire surface of the candle is liquid) during the first burn, a permanent tunnel will form for the rest of the candle's life.
The key to a long-lasting, problem-free candle is to always burn it until an even melt pool forms. Your candle usually reaches this full melt pool between 2 and 4 hours. This really depends on the candle. Hanging up (a bit that's still hanging down the side) doesn't hurt. That's why I always recommend burning your candle for 4 hours (no shorter, no longer).
How to repair tunnel formation
A candle can develop a tunnel-like depression around the wick if it doesn't have enough time to form a full melt pool during the first burn. Eventually, the tunnel becomes so deep that fresh oxygen can no longer flow around the wick, causing your candle to repeatedly burn out.
To reset the wax's "memory," give your candle a very long burn (not while you're sleeping, please) until the wax has melted all the way to the rim of the glass. This can take as long as your candle is burning. It may take several hours, so be patient.
You can also use your hairdryer and aim it at the lowest setting directly above the candle (not too close, or it will blow out). Because it's soy wax, it has a low melting point. Blow until the wax melts and forms an even pool around the wick. Wait to light it until it's completely hard again.
How to Fix a Drowning Fuse
If you find your candle isn't staying lit because the wick is drowning in wax, use a paper towel to remove the excess wax (extinguish your candle before doing this). You may need to repeat this step a few times to remove all the excess wax, allowing the wick to reach the proper height to burn and allow it to "breathe" again!
If a paper towel doesn't work, you can use a spoon to scoop out the wax. You can place it on a small dish or in a nice jar with holes to make the hallway or bathroom smell nice (two birds with one stone).
My candle with a wooden wick won't stay lit
Sometimes knots (explained in the "What to do with wooden wicks") in the wick cause your candle to go out prematurely. If this happens, it's important to relight the candle repeatedly until you get past the knot. Sometimes it's necessary to create a small indentation around the wooden wick to give it more room.
OR
Your crystals (coming soon) may be too close to the wick, causing the candle to go out. Relight the candle while tilting the glass slightly. When you see the wax melt, the crystals will naturally slide away from the wick.
Common sense in a nutshell
Burning candles safely - care instructions
Placement and safety: Always place your candle on a stable, heat-resistant surface, away from children and pets.
During burning:
* never leave a burning candle unattended
* burns for a maximum of 4 hours continuously
* Please note: the container becomes hot during use.
* Never burn the candle down completely
Maintenance: Trim the wick to 5mm before each use for an optimal flame.
Special warning for whipped cream candles: Whipped cream candles can overflow and drip while burning. This can stain or damage furniture and floors.
Protection:
* always place a coaster, saucer or protective container under the candle
* make sure the coaster is large enough to catch any drips
* check regularly that no laundry overflows
Finally
The best way to light a wooden wick is to tilt the candle so the flame can travel the entire length of the wick. Any wick should not produce soot or smoke. If this does happen, it means the wick needs to be trimmed, there's burnt residue interfering with the flame, or there's a draft interfering with the natural combustion process.
Your order includes a card with candle care instructions. Be sure to read this and follow the basic instructions.
We want you to get the most out of your candle!